FAQ

I have decided to consign or sell an item. Do I need an appointment to drop it off?

Yes. Please call for an appointment to meet with on of our experts. Do not bring items directly to the Joseph DuMouchelle office or salon because we need time to prepare your consignment agreement or purchase agreement form and payment. We can arrange to pick up your items or schedule a time for you to drop them off.

 

When do I have to make the decision to consign my items?

We require at least two months notice of your consignment decision prior to auctions for properties to be researched, cataloged, and photographed in time to be marketed before auction.

Generally, our auction schedule comprises:

  • Quarterly Fine Jewels and Timepieces sales
  • Monthly Diamonds and Precious Stones sales
  • Seasonal Specialty Objects d’Art and Paintings sales

 

How are my items marketed?

Joseph DuMouchelle offers a full range of services, including product marketing for objects sold or consigned at auction. Our in-house team is well connected and we’re known for our extensive product range. We reach local and international buyers across multiple channels, including media advertising, publicity events, online auction venues, print catalogs, and our website, www.josephdumouchelle.com. We also hold well-attended previews prior to each auction to familiarize prospective buyers with items. Our auctions attract buyers from England, France, Switzerland, Germany, Hong Kong, Canada and more. To accommodate all buyers, we accept bids via telephone or absentee form from anywhere in the world.

 

What if my property doesn’t sell?

If bidding at auction doesn’t reach the reserve price, items can be re-offered in the next auction or simply returned to the customer. This generally requires a small handling fee to cover insurance, handling, photography, and any specialty grading reports or authentication reports previously agreed upon in the consignment contract.